![cobuman](/img/default-banner.jpg)
- 589
- 14 082 479
cobuman
United States
Приєднався 8 жов 2014
The main purpose of this channel is to provide fun and education for all. If you are familiar with IT in any way and wish to work in IT; then I can certainly help you with a huge selections of tutorials and guidance videos.
Help Desk, Desktop Support, System Administration, Network Administration tutorials (much more).
Interested in becoming an IT professional or need job interview assistance?
Well, don't worry! I will you teach you the most important tools required for these types of jobs and send you of with confidence.
After all, knowledge is power...
My Gear List: www.amazon.com/shop/cobuman
cobuman.com
www.patreon.com/cobuman
cobuman
Tech and Science News: CosmicNovo.com
Discord: discord.gg/JuJ73YKnju
!!!IMPORTANT!!! EMAIL CONTACT IS FOR BUSINESS PURPOSES ONLY. (I read comments in case you have other questions).
Help Desk, Desktop Support, System Administration, Network Administration tutorials (much more).
Interested in becoming an IT professional or need job interview assistance?
Well, don't worry! I will you teach you the most important tools required for these types of jobs and send you of with confidence.
After all, knowledge is power...
My Gear List: www.amazon.com/shop/cobuman
cobuman.com
www.patreon.com/cobuman
cobuman
Tech and Science News: CosmicNovo.com
Discord: discord.gg/JuJ73YKnju
!!!IMPORTANT!!! EMAIL CONTACT IS FOR BUSINESS PURPOSES ONLY. (I read comments in case you have other questions).
ServiceNow Incident Management Free Course for Help Desk Analysts. Get your experience.👨🏻💻👨🏽💻👩💻
ServiceNow Incident Management Free Course for Help Desk Employees and Management. The fastest way to learn a ticketing system used by majority of IT and companies. This is how you gain experience working a ticketing system.
Join this channel to get access to perks:
ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin
My equipment: www.amazon.com/shop/cobuman
Like on Facebook cobuman
Discord: discord.gg/JuJ73YKnju
00:00 Intro
01:28 Creating a Login ID and Granting access inside of ServiceNow
05:28 Changing Roles to Help Desk Analyst
13:59 Incidents/Tickets tutorial
15:23 Creating Filters for specific Assignment Groups
20:04 Help Desk Analyst Tier 2 user example
23:55 Changing Assignment Groups and Routing tickets to correct support groups
31:22 Help Desk Analyst Tier 1 Resolving Tickets
35:46 Creating Trouble Tickets when user calls in on the phone
45:17 Running and Creating Reports
Join this channel to get access to perks:
ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin
My equipment: www.amazon.com/shop/cobuman
Like on Facebook cobuman
Discord: discord.gg/JuJ73YKnju
00:00 Intro
01:28 Creating a Login ID and Granting access inside of ServiceNow
05:28 Changing Roles to Help Desk Analyst
13:59 Incidents/Tickets tutorial
15:23 Creating Filters for specific Assignment Groups
20:04 Help Desk Analyst Tier 2 user example
23:55 Changing Assignment Groups and Routing tickets to correct support groups
31:22 Help Desk Analyst Tier 1 Resolving Tickets
35:46 Creating Trouble Tickets when user calls in on the phone
45:17 Running and Creating Reports
Переглядів: 4 862
Відео
Network Shared Drive is Old Technology, Cloud Storage Free Training Course
Переглядів 3,7 тис.Місяць тому
Network Shared Drive is Old Technology, Cloud Storage Free Training Course. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju
Crash Course for Active Directory, DHCP, DNS, Network Printer, Network Shared Drive for Entry Level
Переглядів 43 тис.2 місяці тому
Crash Course for Active Directory, DHCP, DNS, Network Printer, Network Shared Drive for Entry Level. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju 00:00 Introduction 00:28 Part 1, Computer Lab Setup and Configuration 06:59 Part 2, Active ...
Logon PowerShell Script and Group Policy Object GPO, Free Windows Server Training Course
Переглядів 7 тис.3 місяці тому
Logon PowerShell Script and Group Policy Object GPO, Free Windows Server Training Course. This video teaches how to create a Post Logon script and GPO using PowerShell to map a network share drive. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73...
Network Share Drive Configuration, Windows Server File Sharing Training Free Course #helpdesk
Переглядів 16 тис.3 місяці тому
Network Share Drive Configuration, Free Windows Server File Sharing Training Course. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju Shared Network Drive Tutorial. 00:00 Intro 01:56 Creating the Shared Network Drive (configuration and setti...
February 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #3
Переглядів 10 тис.4 місяці тому
February 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #3 Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju 00:00 Intro 00:13 Outlook freezing and sends delayed emails 11:17 SCCM Services 20:15 SMART Hard Disk Error 26:0...
January 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #2
Переглядів 20 тис.5 місяців тому
January 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #2. Topics: 1. Cannot Log Into Computer. 2. Computer not on Domain. 3. WFH login fix/trick. 4. Computer not Powering ON. 5. Problem with wifi. 6. OneDrive for business fix. 7. MS Office errors. 8. Install Microsoft 365 apps. 9. Windows Explorer Crashing. 10. Adding a Network Drive. 11. Failed to create tray icon 1. 12. ...
Top Trouble Tickets for Help Desk, Year 2024 Training Video Crash Course
Переглядів 19 тис.5 місяців тому
Top Trouble Tickets for Help Desk, Year 2024 Training Video Crash Course. Topics: Office login problem, Mac Book Outlook issue, Camera stream problem, GPU crashing, Adding computer to domain, Printer not responding, Something went wrong error, Folder keeps coming back, Citrix Workspace VDI, Website Chrome issue, Outlook Shared Calendar, Meeting app audio not working, and much more... Join this ...
Help Desk Tier 1 Training video, Website Chrome issue, Outlook Shared Calendar, Meeting app audio no
Переглядів 7 тис.6 місяців тому
Help Desk Tier 1 Training video, Website Chrome issue, Outlook Shared Calendar, Meeting app audio not working. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju
Mastering Microsoft Teams Administration: A Help Desk Primer
Переглядів 4 тис.7 місяців тому
Embarking on Microsoft Teams Administration for Help Desk: A Beginner's Guide. Explore essential skills to become a proficient Teams Administrator in this user-friendly tutorial. Perfect for aspiring IT professionals! Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Disco...
Top 5 Essential Microsoft 365 Tips for Help Desk Techs, a Free Training Course
Переглядів 10 тис.7 місяців тому
Top 5 Essential Microsoft 365 Tips for Help Desk Techs, a Free Training Course. This mini course is specifically designed so that you can get a fast understanding of Microsoft 365, and how it relates to IT tech support. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Dis...
VDI Demystified: Tier 2 Help Desk in Business
Переглядів 5 тис.8 місяців тому
Unlock Tier 2 Help Desk Expertise: Learn VDI fundamentals, setup in business environments, and troubleshooting tips. *Please share video with friends that need this training* Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju
Mastering User Search in Microsoft 365 & Transition to Microsoft Entra
Переглядів 7 тис.8 місяців тому
Discover How to Find Microsoft 365 Users by Title & Learn About the Transition from Azure AD to Microsoft Entra. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju
Tier 2 Help Desk, adding computer to domain, printer not responding, something went wrong error
Переглядів 10 тис.9 місяців тому
Tier 2 Help Desk, adding computer to domain, printer not responding, something went wrong error, deleted folder keeps coming back. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju 00:00 Intro 00:28 Adding computer to domain 05:57 Printer not...
Exploring the Pros and Cons of Using AI ChatGPT for Tech Support
Переглядів 5 тис.10 місяців тому
Exploring the Pros and Cons of Using AI ChatGPT for Tech Support: Share Your Thoughts and Perspectives on the Effectiveness and Implications of this Approach. Join this channel to get access to perks: ua-cam.com/channels/9xYJSVPaB3RRO9nqVaYUoQ.htmljoin My equipment: www.amazon.com/shop/cobuman Like on Facebook cobuman Discord: discord.gg/JuJ73YKnju
Group Policy GPO for people who have no clue what Group Policy is
Переглядів 34 тис.11 місяців тому
Group Policy GPO for people who have no clue what Group Policy is
Random IT Help Desk Tickets, office login, mac book outlook issue, camera streaming, GPU Crashing
Переглядів 8 тис.11 місяців тому
Random IT Help Desk Tickets, office login, mac book outlook issue, camera streaming, GPU Crashing
Windows OS Autologin Setup via Registry Editor & Creating Generic Logins for Workstations
Переглядів 4,3 тис.Рік тому
Windows OS Autologin Setup via Registry Editor & Creating Generic Logins for Workstations
Entry Level Network Printer Configuration and Installation Free Course
Переглядів 72 тис.Рік тому
Entry Level Network Printer Configuration and Installation Free Course
Top 20 CCNA certification Interview Questions and Answers and examples
Переглядів 19 тис.Рік тому
Top 20 CCNA certification Interview Questions and Answers and examples
Fixing a slow wifi adapter, TP Link PCIe WiFi Card AC600, tech support tutorial
Переглядів 25 тис.Рік тому
Fixing a slow wifi adapter, TP Link PCIe WiFi Card AC600, tech support tutorial
Top 20 Active Directory Interview Questions and Answers
Переглядів 64 тис.Рік тому
Top 20 Active Directory Interview Questions and Answers
Step-by-Step Guide: Installing Microsoft Office 365 at Home or Work
Переглядів 12 тис.Рік тому
Step-by-Step Guide: Installing Microsoft Office 365 at Home or Work
Free Beginners Course on SCCM Microsoft Endpoint Configuration Manager
Переглядів 84 тис.Рік тому
Free Beginners Course on SCCM Microsoft Endpoint Configuration Manager
From Slow to Fast: Setting Up RAID 0 to Resurrect Your Old Hard Drive
Переглядів 4,6 тис.Рік тому
From Slow to Fast: Setting Up RAID 0 to Resurrect Your Old Hard Drive
Network Administration Interview Preparation Part 2
Переглядів 17 тис.Рік тому
Network Administration Interview Preparation Part 2
Remote Tech Support, Wake on Lan (WOL), Help Desk Tutorial
Переглядів 11 тис.Рік тому
Remote Tech Support, Wake on Lan (WOL), Help Desk Tutorial
Computer Lab Setup for Active Directory, DHCP and DNS.
Переглядів 40 тис.Рік тому
Computer Lab Setup for Active Directory, DHCP and DNS.
CompTIA A+ 1101 and 1102 Certification Free Practice Test with Questions and Answers
Переглядів 28 тис.Рік тому
CompTIA A 1101 and 1102 Certification Free Practice Test with Questions and Answers
Troubleshooting AD, DHCP, DNS, RDP Free Training Course for IT
Переглядів 101 тис.Рік тому
Troubleshooting AD, DHCP, DNS, RDP Free Training Course for IT
Cobuman , I love your videos. Always great .I just want to try ServiceNow along with your videos . If possible can i get access plz, otherwise no problem . Thanks in advance
I have a question at my office we have toshiba estudio 3005Ac printer and its wired and if i send print jobs using my laptop which is wired it works and if I connect to the wifi and send print jobs it wont print and its on same network Please help me
When your laptop is on Wifi try to ping it by name and ip address. It could be other issues depending on the network setup. As far as I know it could be DNS not working correctly over wifi. Wifi could have print ports blocked. Try to delete and then reinstall the printer when on wifi.
Got hooked at the beginning with the profile picture that had a hair 🤣
Hey Cobuman. Can I please have a user ID and password so I can practice ServiceNow? I'm currently training for ServiceNow since I'm having an interview with a job that needs it. Thanks in advance. I'm also a subscriber and have liked your video
Sure thing. Here is the link: dev248851.service-now.com/ Login id: random Password: y5]2py_0>Kjs%TIAdXj
@@Cobuman Thank you so much 😊
TCP/ip is a protocol stack which consists of many protocols used to communicate between different devices
90 minutes is not 3 hours 😂. But the video is verry helpfull, thx alot
Wonder if i could slap a 800 G1 into a 2u rosewill rack mount case lol
Access please
Present
Hi I love your content I would love to have access to this please
Sure. Here is the link: dev248851.service-now.com/ Login id: thenandnow Password: *3TibIY<&n^*u
Hello bro
Hello
Great! Starting my first help desk job soon!
Nice!
Keep the gr8 work plz.
My model is a AX1800 Wi-Fi 6 Bluetooth 5.2 PCIe Adapter, and I followed all the steps in the video and the name of it wont change, any reason for that?
I have an interview tomorrow!! I will come back to update you on how it went!
Best of luck!
facing a an issue now. channel link shared with 60 users but 10 are not able to join.
Very useful as a beginner for this stuff. Thanks.
Glad it was helpful!
Thanks, a lot.
My pleasure.
I never seen a video makes Acrive directory so easy like u many thanks
My pleasure.
I’m having an issue where Mac user word documents are being hidden when they save them. How can I fix this?
straight to the details, salute
Hello why don't u do azure infrastructure I love your videos u the person made me pass interview for 365 I want azure infrastructure
Yes I watched it all the way through thanks! 😊
Awesome! Thank you!
I sent you another message on here in response to learning help desk on your UA-cam videos before applying for help desk job. Let me know what you think thanks! It’s from your post 2 years ago
@@Cobuman hi Cobuman I wanted to know what can I add to my resume. Since I’m watching your video on help desk tier 1 and soon tire 2
I love your content 😊
Hi I love the content of this course thank you! I watched the whole thing it’s awesome! 👏 😊
Glad you enjoyed it!
Present..I’m new
Welcome!!
This was very helpful for a first time user of ServiceNow I would love to have access to this.
Sure. Here is the link: dev248851.service-now.com/ Login id: cgiljr Password: <p[J7>icB
Thx a million ! i like those kind of video and i want you to do more video like that !! thx thx thx
Sure thing!
Hi Can you send me link please
Hello. Sure. www.microsoft.com/en-us/evalcenter/evaluate-mem-evaluation-lab-kit
can i ask is 8gb ram enough for this?
Present!
Long video just to say basically install the correct driver manually. I have the correct driver and still stuck at 35mbps.
are you able to go in and pick the wireless mode of ac (like 802.11ac)? That was the fixing piece of the puzzle for me.
Hi please can you share a link to the lab environment please 👍🏻
Sure thing. www.microsoft.com/en-us/evalcenter/evaluate-mem-evaluation-lab-kit
I didn't know nothing about tickets , i dit system support , but scnc i started to watch your channel i now understand now. all Tnx to you.
I'm glad my videos are helpful.
Hello very helpful videos please keep up the good work
Thanks, will do!
Good Day, I would like to follow on with you on this subject. could i get the link for the lab from Microsoft. Your videos are are a great resource Cobuman. Once again thank you :)
Sure thing. www.microsoft.com/en-us/evalcenter/evaluate-mem-evaluation-lab-kit
Thank you so much
You're most welcome
Could I get this lad along with the Active Directory?
❤
I ran into that problem with my azure devops login. It would do kinda the same thing. Wouldn't let me try to sign in. It would error in loop. I went and deleted history and cookies for the last hour or so and that did it.
Nice! Great tip!
You probably just saved my interview. Great overview of these aspects!
Good luck! I hope you get it.
Thanks for this video! I just subbed ❤ I need This knowledge help hence why I’m here! I keep failing my customer service rep interviews when it comes to the computer questions! The one I bombed was give me an example of a computer malfunction and how u resolved it! I’m hoping one of these you’ll speak of I can use! Unless u have a more simple one for me ❤ 😂 thank u!!!! For your smarts!
My pleasure. Best of luck with interviews! 😁
Thanks very straight forward
Present
Present!
Hello
Just subscribe, I like your videos. Could I get the version you're working in, to practice?
Sure. Here is the link: dev248851.service-now.com/ Login id: peace Password: ?u&Z$Y1&L@M%Y!b:Vo
Thank you 👍
Are you still here?
Thank you. This is useful information that is not available on the Internet. I needed topics like this very much!
My pleasure. I'm glad you like it.
thank you sir
Most welcome
Thanks so much i believe this will really help those of us that are applying for tech support Job,pls we are waiting for the powershell video
My pleasure. Here is the power shell video: ua-cam.com/video/ZnKEVVA8l1c/v-deo.html